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Coronavirus Disease 2019 (COVID-19)


Monthly Vaccine Reporting Link

Please note the attached Emergency Order from the New Mexico Superintendent of Insurance (SOI). This Order was issued pursuant to the December 5th Public Health Emergency declared by the NM Department of Health and addresses prior authorization barriers to patient transfers.


Per the August 2022 Public Health Order, facilities, including ALs have been directed to follow CMS guidance/requirements for Covid19. For more information, you can visit

NM Division of Health Improvement's Memo to Facilities on Masks may be downloaded here.

QSO on Testing

QSO on Visitation

As always, members may reach out to staff for assistance.

New Mexico Department of Health Downloads

August 2022 PHO

Reporting Requirements for Positive Tests

Updated LOD - April 29

Testing Guidance - 2-7-22

2-7-22 LOD Addendum

Therapeutics Webinar

          Powerpoint Slides

January 2022 - HAN

Updated LOD - 12/14/21

Updated LOD - 12/8/21

Emergency Order

NM Booster Mandate PHO 

Updated Visitation Guidance 11-24-21 and December 1, 2021, All Facility Call Re: Questions

Updated Volunteer Guidance 10-7-21

Updated Testing Guidance - 8-31-21

Updated Testing Guidance - 8-26-21

Crisis Staffing Guidance- August 2021

PHO - Vaccine Mandate

PHO - Mask Mandate

DoH Reminder 7-30-21

Letter of Direction Updated 7-9-21

State Vaccine Reporting Mandate

ICF/IID Activity/Visitation Guidance

NF/ALF Activity/Visitation Guidance - 6-4-21

NF/ALF Testing Guidance - 6-4-21

ICF/IID Testing Guidance - 6-7-21

Vida Pharmacy Vaccine Instructions

Intermediate Care Facility Visitation Guidance 4/16/2021

Intermediate Care Facility LOD 4/2/21

Updated Letter of Direction 4/1/21

Updated Visitation Guidance 3-24-2021 - REVISED 4-1-2020

Updated Testing Guidance 3-5-2021

Updated Compassionate Care Guidance 3-5-21

Updated Visitation Guidance - 3-4-2021

Hair Salon Guidance - March 5

Post-Third Vaccine Guidance
Vaccine Provider List

NM DoH LOD on Infection Control Training

TRAIN Instructions for IC Training

HAN: Breakthrough Case Reporting

Version 2 of LTC Letter of Direction - Updated February 4, 2021

LTC Letter of Direction - Updated January 25, 2021

Vaccine Directive - January 20, 2021

Updated Nursing Facility Guidance - December 23, 2020

Updated Assisted Living Guidance - December 23, 2020

Hospice Guidance/Letter of Direction - December 23, 2020

Curative Testing Upload Template

NM Department of Health Letter of Direction - December 2020.

NMHCA/NMCAL Checklist for Covid + Reporting

Letter from ALTSD on Bedholds

Assisted Living PPE Opportunity

Holiday Guidance for LTC Facilities

Home Care and Hospice Testing Guidance

NHSN and DoH Reporting Info Sheet

Crisis Staffing Guidance - Updated November 6, 2020

Crisis Staffing Guidance - November 5, 2020

October 21 DHI letter addressing hold on dining and visitation

Positivity Rates December 1-8, 2020

DoH Survey Link

Assisted Living Testing Guidance - October 15, 2020

September 28 Guidance on Testing, Visitation, and others. - NOT FOR ALFs

CMP Template for Visitation Structures

Ombudsman Guide on Absentee Ballots

DOH Memo on Staff Illness

DOH Memo on Hospice

Compassionate Care Visitation Guidance

Sick Staff Memo - DHI

Letter of Direction: AL Medicaid COVID Rate Increase - 8/2020

Frequently Asked Questions for Visitation

Facility Visitation Guidance - 8-10-2020

Testing Mandate NF/ALF 5-27-2020

Testing Non-compliance Letter 5-27-2020

Life Safety Code Check List

Testing Guidance Nursing Homes only- 5-4-2020

DOH Expanded Guidance - 4-17-2020

DOH Limitation on Visitation Guidance - All members

NM Reporting Portal Instructions

Infection Control Survey Tool

Offsite Survey Tool 

Resource Request Form-ICS213RR

TB Testing Deferment

Aging and Long-Term Services Department Tablet Instructions

Guidance on Staff traveling and living out of state

Download PPE Guidance and Contact information here.

DOH Order Closing Visitation - English Version

Press Release on Visitor Prohibition - English Version

DOH Order Closing Visitation - Spanish Version

Press Release on Visitor Prohibition - Spanish Version

Visitor Door Sign - English

Visitor Door Sign - Spanish

Stop Spread of Germs Sign, English

Stop Spread of Germs Sign, Spanish

NMDOH Approved Visitor Checklist

NMCAL Family Communication Template for Assisted Living


Helpful Resources

Assisted Living/Nursing Facility Covid Guidance Flyer

ICCNM Covid19 Response Brochure

OSHA Temporary Emergency Standards

DoH Visitation Tool Kit


Curative Test Website for Additional Video Training

Telehealth from the New Mexico Telehealth Alliance

The Behavioral Health Division (BHSD) is collaborating with certified Treat First behavioral health providers to help address resident needs. For more information on this program, please download the announcement here.

ALTSD's  Create and Connect campaign has a big push is to get people to write letters to long-term care residents. Click here for more information.


NMHCA/NMCAL Update Calls

CDC Information

CDC LTC mini webinars
They are all published on the Key Strategies to Prepare for COVID-19 in Long-term Care Facilities (LTCFs) web page at the bottom under a “Webinar Series” section. These new webinars will be a great training tool/resource for frontline long-term care staff members. Also listed are three “Additional Resources” to this page.

Here are the direct links to each webinar:

Sparkling Surfaces

Clean Hands

Closely Monitor Residents

Keep COVID-19 Out! 

PPE Lessons

The Centers for Disease Control and Prevention (CDC) recommends that everyone practice effective handwashing and to stay at home if you have any symptoms of illness. Click here for CDC resources for preventing the spread of COVID-19 in the general public.

The CDC is providing Interim Guidance for Risk Assessment and Public Health Management of Healthcare Personnel with Potential Exposure in a Healthcare Setting to Patients with COVID-19

The CDC is providing information and resources specific to Preventing the Spread of COVID-19 in LTC Facilities.

The CDC has provided guidance on implementing home care. Click here to access this guidance.

The CDC is providing information on Strategies for Optimizing the Supply of N95 Respirators.

The CDC is providing information on Interim Infection Prevention and Control Recommendations for Patients with Confirmed COVID-19 or Persons Under Investigations for COVID-19 in Healthcare Settings.

The CDC has Interim Guidance for Businesses and Employers to Plan and Respond to COVID-19.

The CDC has issued Interim Guidance for Public Health Professionals Managing People with COVID-19 in Home Care and Isolation Who Have Pets or Other Animals.

Facts about COVID-19 provided by the CDC can be found here.

The Environmental Protection Agency (EPA) is providing a list of disinfectants to fight COVID-19.


The NM Division of Health Improvement Guidance. 

For Assisted Living

In an effort to ensure the safety and well-being of New Mexico’s assisted living residents and families, the Department of Health has deployed its health care survey team to conduct onsite visits of the 269 licensed assisted living facilities statewide.

State survey staff will focus on providing CDC infection control guidance, written visitor protocols, and address staff, family, and resident questions or concerns.

For Skilled Nursing Facilities 

Per CMS guidance, DHI has prioritized infection-control issues as “ IJ” priority assignment in nursing homes.  They will deploy survey staff within 2 days of a report of issues surrounding infection outbreak or infection control noncompliance.  They are continuing all nursing home survey work as outlined in SOM and will meet all survey workload intervals.

They will continue with typical survey work as outlined in SOM and will meet all survey workload intervals.

New Mexico Department of Health Information

  • Requests for PPE should go to your local Emergency Manager-submit Form ICS 213RR .
  • Download Emergency Manager List
  • Report possible COVID-19 --call 505- 837-0006. An epidemiologist will work with you to get the specimen collected. That will be sent for testing, and you will be notified as soon as the results come back. There is no cost for the test through the state scientific lab.
  • You also need to report any cases to the NM Division of Health Improvement at (800) 752-8649, or by fax at (888) 576-0012, or by email, You may also complete online at
  • Download PPE Guidance and Contact information here.

AHCA Information

COVID-19 Email Updates

Subscribe to Covid-19 Bulletin

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Email Format

CMS Guidance