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Coronavirus Disease 2019 (COVID-19)


On March 11, 2020, Governor Lujan-Grisham announced 3 cases of COVID-19 were identified in New Mexico, one in Bernalillo County and 2 in Socorro County. All three people had recently traveled to other areas where COVID-19 is prevalent.

For staff email addresses and phone numbers, please visit the about us page here.

NMHCA/NMCAL would like to remind facilities to take the time to update your contact lists for family members. Communication is extremely important during this time.

Click here to access the AHCA Nurse Aide Training

PPE Ordering Information

Requests for PPE should submit Form ICS 213RR to your local Emergency Manager.

Download Emergency Manager List

New Mexico Department of Health Downloads

The NM Division of Health Improvement Guidance. 

For Assisted Living

In an effort to ensure the safety and well-being of New Mexico’s assisted living residents and families, the Department of Health has deployed its health care survey team to conduct onsite visits of the 269 licensed assisted living facilities statewide.

State survey staff will focus on providing CDC infection control guidance, written visitor protocols, and address staff, family, and resident questions or concerns.

For Skilled Nursing Facilities 

Per CMS guidance, DHI has prioritized infection-control issues as “ IJ” priority assignment in nursing homes.  They will deploy survey staff within 2 days of a report of issues surrounding infection outbreak or infection control noncompliance.  They are continuing all nursing home survey work as outlined in SOM and will meet all survey workload intervals.

They will continue with typical survey work as outlined in SOM and will meet all survey workload intervals.

Webinar Information

The NMHCA/NMCAL Webinar presented by the NMDOH, Department of Epidemiology on March 10, 2020, can be viewed here. The slides are available for download here.

The AHCA/NCAL webinar presented by officials from the Centers for Disease Control and Prevention on March 3 was recorded. You can access the recording here.

The CDC Webinar regarding COVID-19 presented on March 5 was recorded. You can access the recording and slides here.

CMS Guidance

Helpful Resources

Download Information on Telehealth from the New Mexico Telehealth Alliance

The Behavioral Health Division (BHSD) is collaborating with certified Treat First behavioral health providers to help address resident needs. For more information on this program, please download the announcement here.

ALTSD's  Create and Connect campaign has a big push is to get people to write letters to long-term care residents. Click here for more information.

Download Activity Ideas from ALTSD

UC Davis Video on conducting testing

NMHCA/NMCAL Update Calls

CDC Information

CDC LTC mini webinars
They are all published on the Key Strategies to Prepare for COVID-19 in Long-term Care Facilities (LTCFs) web page at the bottom under a “Webinar Series” section. These new webinars will be a great training tool/resource for frontline long-term care staff members. Also listed are three “Additional Resources” to this page.

Here are the direct links to each webinar:

Sparkling Surfaces

Clean Hands

Closely Monitor Residents

Keep COVID-19 Out! 

PPE Lessons

Cloth Mask Guidance

The Centers for Disease Control and Prevention (CDC) recommends that everyone practice effective handwashing and to stay at home if you have any symptoms of illness. Click here for CDC resources for preventing the spread of COVID-19 in the general public.

The CDC is providing Interim Guidance for Risk Assessment and Public Health Management of Healthcare Personnel with Potential Exposure in a Healthcare Setting to Patients with COVID-19

The CDC is providing information and resources specific to Preventing the Spread of COVID-19 in LTC Facilities.

The CDC has provided guidance on implementing home care. Click here  to access this guidance.

The CDC is providing information on Strategies for Optimizing the Supply of N95 Respirators.

The CDC is providing information on Interim Infection Prevention and Control Recommendations for Patients with Confirmed COVID-19 or Persons Under Investigations for COVID-19 in Healthcare Settings.

The CDC has Interim Guidance for Businesses and Employers to Plan and Respond to COVID-19.

The CDC has issued Interim Guidance for Public Health Professionals Managing People with COVID-19 in Home Care and Isolation Who Have Pets or Other Animals.

Facts about COVID-19 provided by the CDC can be found here.

The Environmental Protection Agency (EPA) is providing a list of disinfectants to fight COVID-19.


New Mexico Department of Health Information

  • If you did not receive the link to the mandatory reporting portal or had problems resetting your password as instructed, please email
  • Requests for PPE should go to your local Emergency Manager-submit Form ICS 213RR .
  • Download Emergency Manager List
  • Report possible COVID-19 --call 505- 837-0006. An epidemiologist will work with you to get the specimen collected. That will be sent for testing, and you will be notified as soon as the results come back. There is no cost for the test through the state scientific lab.
  • You also need to report any cases to the NM Division of Health Improvement at (800) 752-8649, or by fax at (888) 576-0012, or by email, You may also complete online at
  • Download PPE Guidance and Contact information here.

AHCA Information

COVID-19 Email Updates

Subscribe to Covid-19 Bulletin

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Legal Considerations for Senior Care and Living Providers in Light of COVID-19

With news that a nursing facility in Kirkland, Washington has multiple confirmed cases of COVID-19, legal compliance is likely at the top of senior care and living providers’ minds. Having a plan in place to mitigate risk and ensuring compliance with rules and regulations is important during situations like this. Click here for guidance covering legal and regulatory considerations during the COVID-19 outbreak.

Many thanks to the professional team at Lane Powell and the Washington Health Care Association for this information.