FAQs New Mexico Health Care Association

NMHCA answers many questions for consumers and providers every day. Below are several of our most frequently asked questions. If you still have unanswered questions, please feel free to e-mail us using the 'Contact NMHCA' icon at the lower right hand corner of this screen or at nmhca@nmhca.org

What is long term care?

Long term care includes a range of services for people who have functional limitations or chronic health conditions. Their needs include sub-acute, rehabilitative, medical, skilled nursing and supportive social services. Long term care services are provided in a variety of settings, including nursing or assisted living facilities, respite care, adult day care, and home and community based settings.

What are surveys?

All New Mexico nursing facilities, residential care facilities and intermediate care facilities for the mentally retarded (ICF/MRs) must be licensed by the state. Compliance with state licensing requirements is based on annual inspections by surveyors. If a nursing facility or ICF/MR serves individuals whose care is financed by Medicare or Medicaid, additional federal regulations must be met. Again, New Mexico Department of Health surveyors are charged with inspecting facilities and enforcing requirements. In addition to annual inspections, facilities may be surveyed in response to complaints or as follow-up to previous investigations. Failure to meet state or federal regulations may result in fines or other penalties against a facility. In cases of serious non-compliance, a facility's license may be revoked and/or government payments may no longer be approved for serving Medicare/Medicaid clients. Although it is commonly believed that facilities are notified of survey times, inspections are unannounced. A $2000 fine may be levied against anyone who notifies a nursing facility when a survey will be conducted.

Who pays for Long Term Care?

According to the American Health Care Association (AHCA), Medicaid pays for 69% of nursing facility residents.  Twenty-four percent of residents pay for the care themselves, while 7% rely on Medicare.  Long Term Care insurance pays for only 3% of care.

Do I really need Long Term Care Insurance?

Long Term Care insurance provides individuals with the option to choose what type of long term care facility they prefer and the guarantee of quality care.  Long term care insurance will protect your family from financial burden should you need long term care in the future.

Who do I contact if I have concerns about a long term care facility?

The long term care Ombudsman Program advocates on behalf of long term care residents. This program monitors long term care facilities on a yearly basis to ensure quality care. The Ombudsman program is funded by the U.S. Department of Health and Human Services' Administration on Aging. Ombudsmen can answer questions about how a long term care facility is organized and regulated.

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2329 Wisconsin NE, Suite B  Albuquerque NM 87110  Phone: 505-880-1088  Fax: 505-880-1157